FAQ

Product Related

Our minimum order quantity varies from product to product, but is usually a multiple of 10. Please contact us about the specific selection of products you are interested in and we can then provide you with an accurate MOQ.

We provide full 3D files for our product and components so that you can easily add them to your production solution designs. Our models are delivered in stp format, which is compatible with most 3D design software packages. If you need one of our models, please contact us and we will supply the model to you.

Yes, all of our products are compliant with ROHS and REACH.

We use two main types, electroplating and powder coating. Both of these are extremely durable and suitable for a wide range of environments to maintain cleanliness and avoid any flaking from the surface.

Our focus is to design robust and durable products that will meet the stresses and strains of production environments such as Manufacturing Facilities, Warehouses, Healthcare and many more. Please contact us for more information about the most suitable products for your application requirements.

Yes we can provide custom designed components to meet specific application requirements.

Manufacturing & Shipping

All of our products and components are 100% Made in Taiwan.

No. All of our products are modular so we ship them unassembled in separate cases to minimize shipping costs for our customers. If you have a special need to have them shipped assembled then please contact us so that we can discuss your needs.

At the moment we are shipping all products directly from our manufacturing facility in Taiwan in order to guarantee stable quality and service to our customers.

Yes, we are looking for qualified distributors in many countries. If you are interested in finding out more about this then please contact us here.

Contact Us

For additional information about our products and capabilities, contact us today. You can also request a quote to get started on a unique solution for your application.

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